I spent six thousand dollars on a laboratory centrifuge because the sales representative showed me a video of a clean room in Zurich. The technician in the video wore a white silk coat and she moved with a grace that suggested the machine made no noise.
I bought the machine and I installed it in my lab in New Jersey. The first time I turned it on the vibration shook a shelf of glass beakers and the noise was like a jet engine in a closet. The Zurich video was a lie of omission. It was designed for a world where floors are level and air is filtered and nothing ever breaks. I made the mistake of buying the demo instead of the tool.
The Disaster in the Dark
The same mistake happens at . I woke up to a rhythmic chirp and I knew the smoke detector battery was dead. I climbed a chair and I fumbled with the plastic casing.
The designer had placed the battery door behind a tab that required three fingers and a screwdriver to open. It was a beautiful object on the ceiling but it was a disaster in the dark. It was built for a rendering on a high-resolution monitor and it was
